Case study

What AI automation actually does for a home service business.

PurelyClean Spaces is our early-stage proof of concept. Here's what the systems are designed to do — and the industry benchmarks we're measuring against.

The reality

The problem every home service business has.

Missed calls

The average home service business misses 30–50% of inbound calls. Without an instant follow-up, most of those callers book elsewhere within minutes.

No reviews

72% of customers won't leave a review unless asked. Most home service businesses have fewer than 30 Google reviews despite years of happy clients.

Lapsed customers

The average home service business has a past customer list worth $5,000–$15,000 in recoverable revenue — and no system to reach them.

Unresponsive quotes

The average home service business sends 10–30 estimates per week and follows up on fewer than 20% of them. A 15–25% conversion rate on cold quotes is standard when automated follow-up is in place — most businesses leave this on the table.

Before & after

What the systems do.

Without Lustrio AI With Lustrio AI
Missed call Goes to voicemail. 85% of callers don't call back. Auto-text fires in 60 seconds. Lead stays in conversation.
After a job No review request sent. Customer forgets. Automated review request sent. Follow-up if no response.
Unanswered quote Sits ignored. Lead goes cold. 48hr check-in + 5-day follow-up fires automatically.
Past customer Sits in a spreadsheet. Never contacted. 3-message reactivation campaign. 10–15% rebook on average.
The numbers

What businesses using these systems typically see.

60 sec
Average text-back time after a missed call
20–40%
Missed calls recovered with instant text-back (industry benchmark)
Typical review count growth within 90 days
10–15%
Lapsed customer rebook rate on reactivation campaigns
15–25%
Cold quotes converted with automated follow-up (industry benchmark)

These figures represent typical outcomes from businesses using automated missed call text-back, review request, and reactivation systems. Individual results vary based on business size, market, and lead volume.

Proof of concept

Our in-house proof of concept.

PurelyClean Spaces is Aubrey's cleaning company in Atlanta. Before building Lustrio AI for clients, she deployed these exact systems in her own business. The results are what convinced her to offer this to other owners.

We're in the early stages of tracking and will publish real data here as it accumulates. Our commitment: we will only publish numbers we can actually verify.

Want to see the system before you buy? Book a 15-minute call and we'll walk you through the live setup inside PurelyClean Spaces — so you can see exactly what yours would look like.

Book a Walkthrough Call →